Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
welcoming staff
great location
flavorful dishes
8.8/10
Great
Rooms
8.6
Location
9.0
Service
9.2
Dining
8.6
Guest reviews
8.8/10
based on 5 reviews
9.6
9.6/10 based on 416 reviews
Ann
United States,
May
2024
9.0/10
Returning to the hotel after a day of exploring Kyoto, I was delighted to find our room ready and a warm cup of matcha tea waiting for us. The room, the largest available, was simply beautiful and equipped with controllable heaters, ensuring our comfort throughout our stay.
Rooms
9.0
Our room was already prepared for us when we returned after our first day of touring Kyoto, and hot matcha tea was waiting at the table. It was also the largest room available, simply beautiful, and came with heaters that we could control.
Service
9.0
The service at the hotel was exceptional, with staff members who were so nice and smiley, ensuring our comfort every minute. They were amazing, exceptionally friendly, and helpful throughout our stay.
Location
10.0
The hotel's location was great, within walking distance of Kyoto central station, making it convenient to get to-and-from the station. It is situated in a nice neighborhood with fantastic artisanal shops around the corner and close to the must-see Higashi Honganji temple. This proximity to key attractions earns it high marks for its location.
Dining
8.0
The dining experience was really tasty, offering intriguing Japanese small dishes that are hard to find in America. The food was amazingly beautiful and delicious, and the staff even went the extra mile by driving us to a restaurant and booking a dinner when we arrived late.
Facilities
9.0
The hotel's facilities were top-notch, providing everything we needed for a comfortable stay, from clean amenities to modern conveniences.
Guy
United Kingdom,
March
2024
8.8/10
The hotel has a warm and friendly atmosphere, feeling like a home away from home. It is conveniently located near interesting shops and a must-see temple. The dining experience is exceptional, exceeding all expectations with a delicious breakfast.
Rooms
8.0
The rooms are separated into living, bathroom, and sleeping quarters, offering a unique layout for added comfort.
Service
9.0
The service is like having your 'mom away from home,' offering personal care and even transportation to the next location.
Location
9.0
The hotel is situated right around the corner from fantastic artisanal shops and a must-see temple, making it a great base for exploring Kyoto.
Dining
9.0
The dining experience is fabulous, with a fine dining degustation breakfast that is both delicious and plentiful.
Facilities
9.0
The facilities are top-notch, providing everything needed for a comfortable and enjoyable stay.
David
United States,
February
2024
8.2/10
My stay at the hotel was a mixed bag of experiences. The rooms were surprisingly spacious and clean, but the noise from the major road was a drawback. The service exceeded my expectations with friendly and helpful staff, though some spoke only Japanese. The location was convenient, within walking distance of Kyoto Station, but the surrounding noise was noticeable. The dining options were varied and tasty, providing a filling meal. Overall, a value-for-money stay with some minor inconveniences.
Rooms
8.0
The rooms were larger than expected and clean, offering a nice toilet facility in close proximity. However, the noise from the major road was disturbing.
Service
9.0
The staff went above and beyond to help navigate around Kyoto, always being kind and helpful. Despite some language barriers, they were always smiling and useful.
Location
7.0
The hotel's location, within walking distance from Kyoto Station, was very convenient for exploring the city. However, the noise from the busy area was noticeable.
Dining
9.0
The dining experience surpassed my expectations with a variety of tasty dishes that provided a filling meal until lunchtime.
Facilities
8.0
John
United Kingdom,
February
2024
9.6/10
I had an amazing experience at this hotel! The location is fantastic, surrounded by artisanal shops and just a stone's throw away from Higashi Honganji Temple. The rooms were stunning and immaculately clean, exactly as described. The service was beyond exceptional, with a passionate and welcoming staff. The dining was a delight, although some dishes might be too flavorful for those unaccustomed. Overall, a wonderful stay!
Rooms
10.0
The room was beautiful and perfectly clean, exactly as advertised.
Service
10.0
The service was incredible - so welcoming, friendly, and fun!
Location
10.0
The location is perfect, within walking distance of Kyoto Station and surrounded by artisanal shops. A must-see!
Dining
9.0
The dining experience was fantastic, with delicious kaiseki dinner above expectations.
Facilities
9.0
The hotel offers dry cleaning services.
welcoming staff
flavorful dishes
Jessica
United Kingdom,
June
2023
8.6/10
My stay at the hotel was truly exceptional. The traditional Japanese room was ready for us after a long day of exploring Kyoto, complete with a delightful touch of hot matcha tea. The room, although not the largest, exuded a calming traditional style, and having a private shower added to the relaxation. The proximity to a clean toilet facility was convenient. The service was impeccable, with the staff being so friendly and accommodating, always striving to make our stay perfect. The location was outstanding, nestled on a charming treed street near Kyoto Station and various bus stops. As for dining, the meals were not only delicious but also a unique culinary experience. The facilities were top-notch, providing everything we needed for a comfortable stay.
Rooms
8.0
The traditional Japanese room was cozy and relaxing, with a private shower.
Service
9.0
The staff was incredibly friendly and attentive to all our needs, making us feel truly cared for.
Location
9.0
The hotel's location near Kyoto Station and Higashi Honganji temple was perfect for exploring the city.
Dining
8.0
The dining experience was delightful, offering tasty and unique Japanese dishes.
Facilities
9.0
The facilities were excellent and well-maintained, contributing to a pleasant stay.
Hotel Paris Pacific Paris-Villejuif- Pres Du Metro L'Hay Les Roses Ligne 14 - Direct Paris-Aeroport Orly Et Institut Gustave Roussi
Hotel Boutique Don Pepe
Corfu Pelagos Hotel
Hotel Festival
Le Vendome Cote Jardin
Hotel George
Collection O Phoenix Hotel
Hotel Arte
Das Gruene Hotel Zur Post - 100 % Bio
Hotel Cesar Augustus
Avra City Boutique Hotel
Hyatt Washington Dc/Convention Center